That white stuff is due to fall again – already the weather has caused problems all over the country, however for our customers that doesn’t really affect you. Why?! Because by using the latest – and very simple – technology, we can take control of your computer and fix those annoying issues that you have.
By using cloud technology and not relying on old fashioned IT support models, downtime is almost a thing of the past. If your office does suffer from an outage, your emails and documents can be accessed from a PC or laptop outside of your office – even through your mobile phone.
Just this morning, a letting agency called in distress that their PC had lost all their network connections and they couldn’t get emails, internet or shared docs. After listening to them it was discovered that this happened after a Windows Update. So by going into Device Manager and rolling back the appropriate driver the problem was fixed! To us that was very easy, but to the customer they had no idea, and were worried about not getting someone to visit due to weather.
Remote and telephone support is a powerful tool, and most of your problems can be fixed by this. Don’t sit on those niggling issues, let us know and we’ll resolve them for you!
So if you are ANYWHERE in the UK, or even the WORLD for that matter, we can always help you.
"They stood out as being the most knowledgeable and accessible company to use, their friendly service has subsequently been exemplary. We would recommend them without hesitation."Joint Operations
"The IT guy are always happy to help and offer a hands on, no jargon approach. We have worked with The IT Guy for a number of years and it’s always a pleasure to deal with them."Anka Metal Coatings
"The IT Guy have been absolutely brilliant in keeping our office computers running smoothly. Always quick to respond and to deal with any technical issues we may have, we would highly recommend them every time."Michael Antony Estate Agents
"We are extremely pleased with the support we receive from the team and also their quick response times when things occasionally go wrong. We wouldn’t hesitate recommending The IT Guy for peace of mind"John Williams Heating Services