Estate Agent IT Support | it guy
Tagged with " Estate agent IT support"

The IT Guy – helping the UK’s estate agents succeed

Jul 20, 2017   //   by The IT Guy   //   Business IT support  //  No Comments

Here at The IT Guy we provide business IT support for lots of different business sectors all up and down the country. Our simple, fast and affordable business IT support caters for and appeals to all businesses large and small, however there seems to be one business sector that has really took a shine to The IT Guy way…

Estate agents all over the UK are flocking to us for our business IT support – and why wouldn’t they?

• Unlimited instant telephone support for only £9.99 a month per PC!! If you have any issues we are simply at the other end of the phone. No call waiting. No pressing one to speak to an actual human. Just instant friendly brilliant IT support to fix your problems.

• Remote working. Not only can we logon and take control of your computers remotely anywhere in the world to fix your problems for you, but we can set your business and staff up to be able to work anywhere in the world without any issues and give you the ability to all share files, contacts and appointments.

• Email systems that work. With our Hosted Exchange email system it doesn’t matter where you are in the country – or even world! – Emails, contacts and diary entries are coming with you on your mobile device or tablet. You will NEVER miss an email or appointment again.

• Robust and reliable cloud technology. Let’s not be afraid of it, let’s embrace it. Cloud technology is here to stay and is incredibly ROBUST and RELIABLE. It’s also the future for all businesses, so if you are not using it you are already behind in the race! The beautiful thing about all this wonderful technology, is that when it comes to expanding and growing your Estate Agency you can do it very easily indeed. Setting up a new office has never been simpler using Cloud technology, just connect a PC to the internet and you can be working in no time at all. It’s that SIMPLE.

• Hosted VOIP telephony. The telephones are imperative to any business. But when you have different offices communication between them can get a bit tricky but not with our systems. You can communicate between branches and transfer calls as if that person was sat next to you, with a simple touch of a button – it’s great!

Michael Antony, Anthony Pepe, Martin & Co and F1rst Move are just a few estate agents that we support with their business IT…

“The IT Guy have been absolutely brilliant in keeping our office computers running smoothly. They are always quick to respond to and to deal with any technical issues we may have and their straightforward advice over the telephone is always very helpful.  A brilliant and friendly team to have supporting us and we would highly recommend them every time.” Michael Antony Estate Agents

Here is a great little handy brochure on how and why The IT Guy is such a perfect fit for estate agents and why they love us so…

Click here for our PDF Brochure

So if you would like to know more about how our services can help your business, then please do get in touch today – we are sure we can help!

Anthony Pepe completely sold on our IT support

Apr 20, 2017   //   by The IT Guy   //   Business IT support  //  No Comments

Anthony Pepe Estate Agents are our focus this month. We started supporting them back in 2011 when Charlie the MD, found us through our social media! Upon asking for recommendations on Twitter people soon started pointing him in our direction and the rest is history. Based in London they have 3 branches with another 2 opening in the next year.

Problems
Anthony Pepe Estate Agents were using an end of life server for their sales and lettings software and it was starting to fail and let them down impacting on their day to day work. Their current IT support was a one-man band and was hard to get hold of sometimes which was frustrating them especially when their server went down. They also had local email on the server so their communications to customers and sales were starting to suffer.

The cost to replace the server would be around 4-5k plus ongoing support costs. Anthony Pepe had 2 branches at the time, with plans to open more as they grew and developed.

Solution
Even back then we could see the potential of cloud computing and its benefits, and we were huge advocates of it. We put a plan into place which would enable Anthony Pepe to operate across multiple branches with ease whilst massively reducing upfront and ongoing IT support costs.

We did this in 3 simple stages:

• Moved their emails off the server and onto a Hosted Exchange platform

• Migrated the in-house sales and lettings software to a web based provider

• Used a cloud based product for file sharing/storage

The solutions we put in place provided Anthony Pepe Estate Agents with a reliable, robust and scalable system which would allow their infrastructure to grow as their company grows.

“Since 2011, The IT Guy have supported us and all our branches. They have helped us introduce modern technology and cloud solutions to the business, which have enabled us to grow and open new branches with ease. They are always on the end of the phone if we need them and quick to respond. We look forward to continue working with The IT guy in the future, and with their help, expand and grow even further.”

So why not give us a call today and see how we could help your business build, grow and develop.

So why not say hello...

01249 470 070   I  hello@iamtheitguy.co.uk

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